Best Western The Birch Hotel - Haywards Heath

Lewes Road, Haywards Heath, United Kingdom, RH17 7SFshow map
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Highlights
7
Very goodBased on  223 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best 3 Star Hotels in United Kingdom

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Overview

The comfortable Best Western The Birch Hotel entices guests to stay in one of the 51 elegant rooms and make use of a storage room, a safe deposit box and a car park. An example of classic architecture, this hotel was opened in 1860 and was fully restored in 2007.

The property is set 20 minutes' walk of the city center. Guests will get to Lewes in 15 minutes by car.

Nymans Garden is 10 km from the hotel and West Street is about 20 km away.

25 minutes drive will take guests to London Gatwick airport.

Rooms

Room amenities at Best Western The Birch Hotel include satellite TV, pay TV, a safe, a dressing area and a writing table. Best Western The Birch Hotel offers rooms with the garden view. They also have en suite bathrooms with a bathtub, a hairdryer and complimentary toiletries.

Eat & Drink

Different dishes of British cuisine are served at the restaurant. The hotel’s small Brasserie bar welcomes guests for refreshing drinks. Guests can share a meal in The Green Man and Red Lion Chelwood Gate, located about 250 meters away.

A full breakfast is served at the price of GBP 12.95 per person per night. 

Services

Best Western The Birch Hotel also offers computer equipment, a banquet hall and a conference room for business travelers.

Internet

Wireless internet is available in public areas for free.

High-speed internet access is available in the hotel rooms for free.

Guest Parking

Public parking is possible on site for free.

Year renovated:   2007.  Number of rooms:   51.

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Facilities
Free Wi-Fi

Free Wi-Fi in public areas

Parking

On-site car park

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

Food/ Drinks

Bar/ Lounge area

Restaurant

Cafe

Shuttle

Paid shuttle service

Laundry
TV

Flat-screen TV

Sports & Fitness

  • Golf course

Services

  • Paid shuttle service
  • Room service
  • Laundry
  • Dry cleaning
  • Wedding services
  • Wake up service
  • Newspaper service
  • Bell staff/Porter

Dining

  • In-room breakfast
  • Restaurant
  • Cafe
  • Bar/ Lounge area
  • Packed lunches

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's menu

Spa & Leisure

  • Garden area
  • Leisure/ TV room

Room features

  • Air conditioning
  • Heating
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Hair dryer
  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • Data ports
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 2 pmFREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 2 yearsCotFREEChildren above
2 years or adults
Extra bed
Maximum capacity of extra beds in a room is 1. 
PetsPets are allowed on request.
Cancellation
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Rooms and availability

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Location
  • Restaurants
  • City landmarks
Red Lion Chelwood GateRed Lion Chelwood Gate800 ftLewes Road
The Green ManThe Green Man800 ftLewes Road
KingfishKingfish3200 ft36 Sussex Road
Tai Kar RestaurantTai Kar Restaurant3200 ft18 Sussex Road
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South England Country Side Tour - Haywards End - PetersfieldSouth England Country Side Tour - Haywards End - Petersfield3700 ft
Cuckfield GalleryCuckfield Gallery2.5 mi
The Bluebell RailwayThe Bluebell Railway3.7 mi
Holy Trinity Church, CuckfieldHoly Trinity Church, Cuckfield2.5 mi
Cuckfield MuseumCuckfield Museum2.6 mi
National Trust: Nymans GardenNational Trust: Nymans Garden5.1 mi
University of SussexUniversity of Sussex8.8 miSussex House Southern Ring Road
Devil\'s Dyke Devil\'s Dyke 9.2 miDevil's Dyke Road
Lewes Castle & Barbican House MuseumLewes Castle & Barbican House Museum9.2 mi169 High Street
Preston ParkPreston Park11.3 miLondon Road
Brighton Toy and Model Museum Brighton Toy and Model Museum 11.5 mi52-55 Trafalgar Street
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Getting around
Airports
London Gatwick (LGW)11.7 mi
London Biggin Hill (BQH)24.0 mi
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Reviews
7.4
Very goodBased on  223  reviews

Rating by category:

5.5
Rooms
5.0
Service
5.3
Location
  • 7.4
    Very good

    Only stayed there o/n before the Brighton marathon. We did eat in the restaurant and were very happy with the quality of the food. The bar area was comfortable - just a shame that I was alcohol free in preparation for the marathon!

    Everything was good for us - even the continental breakfast delivered to our room as I needed to eat early for the marathon.

  • 6.2
    Good

    the staff could be more graceful

  • 9.2
    Superb

    convenience and comfort excellent breakfast

    sarcastic, confusing and somewhat rude reception person on arrival, but we got over it as i guess she just didn't like us and all other staff were delightful

  • 9.2
    Superb

    Great breakfast and comfortable and well set up rooms. Atmosphere suited us well - relaxing but efficiently managed and focussed. Staff informative and very helpful - ww would stay again.

  • 7.4
    Very good

    Efficient check in staff. Clean comfortable room, also room was very quiet, so had a good nights sleep. Good breakfast next morning. Altogether a very pleasant overnight stay.Thank you.

    Bathroom was very hot, not enough ventilation, also water kept changing suddenly from hot to cold.

  • 7.8
    Fabulous

    The room and all the facilities were excellent. The bar food was good and so was the breakfast with good choice of food, English and continental.

    The welcome when booking in was a bit half hearted.

  • 8.8
    Superb

    Our stay here restored our faith in the Best Western group after we had a fairly disastrous experience at a group London hotel last year. Staff were very friendly and our room was spotlessly clean. Although we had a roadside room external noise levels were not intrusive.

  • 8.2
    Fabulous

    The Birch is a very elegant and comfortable hotel. The staff were courteous and there was adequate parking. I only stayed for one night but I would have no hesitation in returning.

  • 8.2
    Fabulous

    Good size bedroom and bath room. Very good breakfast for self service

  • 9.4
    Exceptional

    All staff very pleasant and efficient. Room very comfortable and clean. Breakfast was excellent - good choice and quality. Did not eat in restaurant as was visiting friends. Reasonably convenient for town centre (15 minute walk) and a lot to do in the area.

  • 6.6
    Good

    Equidistant between town and countryside E.G. Bluebell Railway and Sheffiled Park National Trust.

  • 9.2
    Superb

    It is an ideal location for family visiting for us. We have stayed previously and always get a friendly response whatever our need. The hotel itself is well cared for and managed well with staff who are helpful whenever we need help. We will visit again.

  • 5.8
    Guest rating

    The beds were comfortable and the room and bathroom were clean

    The restaurant menue was too expensive for a business trip and the bar food was not good. Very small portions and my vegetable lasagne , what there was of it, was tasteless and soggy. My husbands had fish and chips, my grandson of 7 could have eat more. I could hear next doors television .

  • 6.6
    Good

    It had been modernised since I was last there. The decor maintained the older quality setting and features well.

    They did not fully understand Gluten Free, but then worked to get it right.

  • 7.8
    Fabulous

    Very friendly staff; very helpful. The hotel is of a fairly high standard in a good location. Breakfast was excellent!

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Highlights
7
Very goodBased on  223 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best 3 Star Hotels in United Kingdom

Use Badge
Good to know
Check-infrom 2 pmFREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 2 yearsCotFREEChildren above
2 years or adults
Extra bed
Maximum capacity of extra beds in a room is 1. 
PetsPets are allowed on request.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
London Gatwick (LGW)11.7 mi
London Biggin Hill (BQH)24.0 mi
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Check rooms and rates
exclusive online offers!
Check-in
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Rooms and Guests
0Guests / room